Manage organisation billing

How to manage your organisation billing.

As an organisation admin or a billing admin, you can manage the billing settings for your organisation such as the payment methods, billing contact email, address and VAT number.

To access the billing settings, follow these steps:

1. Open the Avisi Cloud Console and make sure you selected the correct organisation.
2. Click Settings button in the left navigation menu.
3. Select the Billing tab.

Add a payment method

Currently, only credit cards are supported as a payment method.

To configure a payment method for your organisation, follow these steps:

1. Make sure you are logged in to the Console and select the organisation you want to configure the payment method for.
2. Click Settings in the left navigation menu and select the Billing tab.
3. Click + Add credit card.
4. Enter the credit card details and click Save.
5. Wait for the payment method to be verified.

You should see the payment method in the list of payment methods for your organisation.

The first payment method you provide will be used as the default payment method for the organisation.

Set the default payment method

The first payment method you provide for your organisation will be used as the default payment method for the organisation. The default payment method will be charged for all future payments.

You can add multiple payment methods to your organisation. If the default payment method cannot be charged, we will try to charge other payment methods you provided.

You can change the default payment method at any time by clicking the context menu icon next to the payment method and selecting Set as default.

Delete a payment method

You cannot delete the default payment method.

To delete a payment method, click the delete icon next to the payment method and confirm the deletion by typing the last four digits of the credit card number.

Change your billing contact email

The billing contact email is the email address that will be used to send you invoices and other billing-related notifications. By default, the billing contact email is set to the contact email of the organisation.

If you prefer to use a different email address for billing notifications, navigate to the Settings section in the left navigation menu, specify the desired email address in the Billing email field, and click Save settings.

Note: the changes will take effect after you verify the new email address by clicking the link in the verification email.